Privacy Policy

Elite MD Aesthetics ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. Our patient experience is powered by Gro Technologies.

Information we collect

We collect information you provide directly, such as your name and mobile phone number when you book an appointment or sign up for text updates, and basic technical information (such as your device type and approximate location) needed to operate our website.

How we use your information

We use your information to schedule and confirm appointments, provide care-related follow-up, respond to your questions, and — if you opt in — send you appointment and care-related text messages.

SMS / text messaging

If you opt in to text messages, we send appointment reminders and care-related messages to the mobile number you provide. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help. Consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services (for example, our messaging platform provider) is limited to what is needed to deliver the messages you requested. Text messaging originator opt-in data and consent are never shared with any third parties for their own purposes.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. We retain it only as long as needed for the purposes described here or as required by law.

Your choices

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your information by contacting us.

Contact us

Elite MD Aesthetics — Markham, Ontario. For privacy questions, contact us at +1 (289) 513-4225.