← All answers · Your personal concierge

Why is one concierge better than calling the clinic?

Call a clinic and you get a phone tree, a hold, and someone who has never heard of you. Your Uberhair concierge already knows you, your doctor, and your history, so you never repeat yourself.

Watch the answer32s · Nora, our educator
Transcript

Call a clinic and you get a phone tree, a hold, and someone who has never heard of you. Your Uberhair concierge already knows you, your doctor, and your history, so you never repeat yourself. You never chase anyone, and you never wait for a call back. She comes to you when something needs your attention. And because she's part of your doctor's team, what you tell her reaches the people treating you.

You never chase anyone and you never wait for a call back — she comes to you when something needs your attention.

And because she is part of your doctor's team, what you tell her reaches the people treating you.

The honest next step for most hair questions is a measured look at your own scalp. The Uberhair hair check is free, takes about 3 minutes from your phone, and your photos go to the doctor you choose.

Related questions

Uberhair connects you with hair and skin providers and helps you prepare for your visit. It does not provide medical advice — always talk to your provider about your care.